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Blunder on the buses
Luxembourg

Blunder on the buses

02.06.2015 From our online archive
Luxembourg City's new bus network faced some teething problems this week after new routes were introduced and old ones amended because of a development at Hamilius.

Luxembourg City's new bus network faced some teething problems this week after new routes were introduced and old ones amended because of a development at Hamilius.

Passengers were left puzzled by the new “spaghetti monster” bus map and some were even panic-stricken as they struggled to find a way home.

“This morning I was lucky. I found the right bus but now I do not know. I do not understand anything,” commuter Yves told wort.lu on Monday evening.

A group of young women were left in a panic as they realised that there was only one bus going to their destination, instead of the three buses that previously served it.

“If we miss the bus we're in trouble, because we will also miss our train,” one said.

Workers, who were on-hand to provide guidance to confused commuters this week, were somewhat overwhelmed by the job.

“Many people come to us. Especially in rush-hour. Nobody knows where to take the bus. We're trying to help as much as we can,” one agent said.

The problems continued on Tuesday morning as bus users tried to understand the network changes.

“I have to take the 21. It just left. I don't understand anything, it must have gone to another stop,” a stressed young woman complained.

And the mood was turning increasingly sour with some commuters saying it would be easier to travel by car than by bus.

“My stop was closed and so I have to take another bus, which no longer goes via the station. It's annoying! It took me an hour to go from Bonnevoie to Gasperich, a journey which would have taken me 10 minutes by car!” one disgruntled passenger said. 

With reporting by Sophie Wiessler

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