City authorities satisfied with bus network overhaul
(CS/ml) The City of Luxembourg's public transport department is satisfied with the complete overhaul of the capital's but network, but does not rule out adjustments in the future.
Lex Bentner, who manages the “Autobus de la Ville de Luxembourg” (AVL) department, issued a positive verdict on the switch of scheduled on Tuesday. Bus drivers had been well-prepared, he commented, adding that all bus lines had run as they were supposed to.
Many bus passengers might not share this view, as chaotic scenes unfolded in the Luxembourg City centre, where the Hamilius bus station has been closed since Monday. Bentner, however, said that some travellers had simply failed to prepare sufficiently and not consulted new timetables in advance.
Around two weeks ago, Luxembourg City staff began handing out bus plans and leaflets outlining the changes, as well as answering questions. By Tuesday already, the number of people asking for help had significantly dropped, Bentner said. Around two thirds of the questions meanwhile are connected to the “RGTR” national bus network, for which the City is not responsible.
Review and possible changes
Issues, such as the wrong plans being shown on displays on the buses, have been fixed, Bentner said. AVL will, however, continue monitoring the situation to ensure that the new bus network runs smoothly.
A review will be carried out in a few weeks to analyse the rate of late buses. Complaints about a lack of services to some destinations, such as the seat of the “Caisse National de Santé” on Route d'Esch, have been taken into account, Bentner said. Together with authorities, Luxembourg City will aim to find solutions to these problems, he said.
Bentner, however, did not fully understand the hullabaloo over the new bus map, saying that it was based on the old design, which had not received the same kind of attention. “Maybe it has to do with the face that the new diagram is better known in the public because of the information campaign,” he said. Adjustments to the map have not been ruled out, Bentner said.
On the internet, a new version of the map can already be found, created by architect Jug Cerović and published on his website. The redesign offers a completely new look and has drawn praise on social networking sites.
As it is not an official map, we cannot guarantee for its accurateness. You can see the design here.