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Swiss postal mistakenly service welcomes dead to new homes
Culture & Life

Swiss postal mistakenly service welcomes dead to new homes

07.10.2013 From our online archive
Switzerland's postal service admitted Saturday it had accidentally sent mail to people who recently died welcoming them to their new homes and wishing them well settling in.

(AFP) Switzerland's postal service admitted Saturday it had accidentally sent mail to people who recently died welcoming them to their new homes and wishing them well settling in.

The housewarming packages were received by people who had reported their relatives' deaths and asked for their mail to be forwarded to them.

A Swiss Post spokeswoman stated that a new computer system was at the root of the mistake.

"Unfortunately, some data handling errors occurred and led to these isolated regrettable cases. We immediately took measures to avoid similar cases in the future," the postal service said in an email.

It said it had apologised to the families involved.

"It's hurtful," said a caller to a local radio programme who received a package for her recently deceased father along with a pamphlet welcoming him to his new residence.