Managing your insurance is easy!
Consumers’ habits are constantly evolving, and they expect businesses to provide an efficient personalised experience as well as quality services that meet their needs. As the preferred insurer in Luxembourg, LALUX is keen to satisfy its customers’ expectations, particularly in terms of digitalisation. Therefore, LALUX has developed easyAPP, a new mobile application that simplifies insurance.
Easy to use
Fast, easy and free of charge: easyAPP is the digital solution which allows LALUX policyholders to have a clear and transparent view of all their insurance contracts and to benefit from numerous digital services while maintaining privileged contact with their agent.
In order to meet the expectations of policyholders and to make their lives easier, LALUX has developed an app as single point of access to all the products and services of the LALUX Group, regardless of the cover taken out: Car, Home, Civil Liability, Accident, Travel, Health, Life Insurance, etc.
Advantages
easyAPP is the mobile and digital solution that simplifies insurance management and facilitates the contact between the policyholder, their agent and the company, 24 hours a day and anywhere in the world. The customer relationship is thus amplified and simplified.
Do you appreciate flexibility? easy, enjoy quick and easy access to a multitude of insurance services, available from home or from anywhere in the world, 24 hours a day.
Do you want to change your details? easy, in just a few clicks you can change your personal information.
Do you need to consult your insurance documents? easy, download your tax or insurance certificates, General or Special Terms and Conditions.
Do you want to submit a claim? easy, report a claim for your home or car remotely by attaching photos of the damage, consult the details and follow their progress in real time.
Do you have a complementary health insurance? easy, request refund of your medical expenses, submit dental estimates or request coverage for your hospitalisation.
Do you need quick assistance? easy, get fast and efficient help in an emergency by calling the various LALUX Group assistance services directly via your easyAPP, 24 hours a day, 7 days a week: Home Assistance, Top Assistance or DKV Luxembourg medical assistance.
Do you need advice? easy, get in touch with your agent by e-mail or telephone in just one click, geolocate their agency our make an appointment directly: all their details are at your fingertips.