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Managing your insurance is easy!

Managing your insurance is easy!

Consumer habits are constantly evolving, and customers expect businesses to provide an efficient personalised experience as well as quality services that meet their needs.
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As a benchmark insurer in Luxembourg, LALUX is keen to satisfy customer expectations, particularly in terms of digitalisation. Thus, after launching its mobile application easyAPP, LALUX continues to simply insurance thanks to its new online customer area easyAPP Home.  

Manage your contracts online

easyAPP Home includes the existing features of easyAPP, but also opens new possibilities. As easy as ever to use, and offering the possibility to submit a claim, modify personal data, request health refunds, or download documents, this customer area also allows you to manage your contracts. Indeed, within easyAPP Home you can add a guarantee to your contract, subscribe to a travel insurance, consult and pay invoices and complete a declared claim.


easyAPP Home is your online customer area that facilitates the management of your insurance and privileged contact with your LALUX agent, 24 hours a day, 7 days a week, and wherever you are in the world.

Accessible 24/7: no need to wait for the opening time of your branch, you can carry out your procedures at any time of the day or week. easy!

Quick assistance in an emergency: your insurer is just a click away when you need them. easy!

The same account for the mobile app and the online customer area: from your smartphone or computer, access your procedures and complete them, wherever you are. easy!

Important documents in one place: everything you need for your administrative procedures and your requests is handily accessible in your customer area. easy!

Getting in touch with your agent: experience and amplified and simplified customer relationship, your agent can be reached directly via your customer area. easy!

Live information about your contract: stay informed about the news of your contracts in real time. easy!

More info on easyAPP.